At First Aid Cover, we are committed to protecting your privacy and ensuring your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or apply for a role within our organisation.
First Aid Cover provides professional medical cover for events across the UK.
Head Office:
405 Kings Road, London, SW10 0BB, UK
Phone: 020 8875 5758
Email: enquiries@firstaidcover.co.uk
Availability: 24/7 Coverage
For data protection purposes, First Aid Cover acts as the Data Controller of your personal data.
We may collect and process the following types of information:
Name, email address, phone number, and any message details submitted through our website contact forms
Information included in CVs or job applications (qualifications, employment history, professional registrations, DBS status, etc.)
Information exchanged via email, phone, or social media messages
When you visit our website, we may collect:
Your IP address, browser type, operating system, and referring URLs
Website usage data such as pages visited, time on page, and interactions
Cookies and similar tracking technologies (see section 8)
We use your personal information for the following purposes:
To respond to enquiries or service requests
To process job applications and verify qualifications
To manage our relationship with clients, contractors, and staff
To comply with legal or regulatory obligations
To improve our website and user experience
To send important updates or information relevant to our services (only where consent has been given)
We do not sell, rent, or trade your personal data to third parties.
We process personal data under the following legal grounds:
Contractual necessity: To deliver services or process job applications
Legitimate interests: To manage operations, maintain safety compliance, and improve our website
Legal obligation: To meet health and safety, insurance, or employment law requirements
Consent: When you voluntarily sign up for updates or provide optional information
You have the right to withdraw consent at any time.
We only keep personal data for as long as necessary:
General enquiries: up to 12 months
Job applications: up to 24 months after the closing date (unless you join our team)
Client and contractor data: retained for the duration of the working relationship and as required by law (e.g., accounting or insurance obligations)
After this period, data is securely deleted or anonymised.
We may share your data with:
Our internal recruitment or management teams
Professional advisors (legal, accounting, insurance)
Regulatory bodies where legally required
Third-party service providers that help us run our website or systems (e.g., web hosting, email platforms), all under strict data protection agreements
We will never share your personal data with third parties for marketing purposes.
We take data protection seriously and use appropriate measures to protect your information, including:
Secure servers and encrypted data storage
Restricted access to personal information
Regular monitoring and data backup systems
While we take every precaution, no online system can be guaranteed 100% secure. By using our website, you acknowledge this risk.
Our website uses cookies to enhance your browsing experience and analyse website performance.
You can adjust your browser settings to refuse cookies or delete existing ones. Please note that disabling cookies may affect how certain features of our site function.
For more information, please see our Cookie Policy (or contact us directly for details).
Under UK data protection law (GDPR and the Data Protection Act 2018), you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Restrict or object to certain types of processing
Request a copy of your data in a portable format
To exercise any of these rights, please contact:
📧 enquiries@firstaidcover.co.uk
📞 020 8875 5758
We will respond to all legitimate requests within one month.
Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or security of those websites. Please review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.
Prefer to speak to us directly?
Reach out to our team quickly using the details below:
Head Office:
405 Kings Road, London, SW10 0BB, UK
Phone: 020 8875 5758
Email: enquiries@firstaidcover.co.uk
Availability: 24/7 Coverage
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
